Data Deletion Policy

Data Deletion Policy for Sports Injury Rehabilitation App

At [Sports Injury Clinic], we understand the importance of privacy and data protection for our users. Our Data Deletion Policy outlines the procedures and mechanisms in place to ensure the secure and complete removal of user data from the Sports Injury Rehabilitation app.

User-Initiated Deletion:

Users have the autonomy to delete their accounts directly from the app. The process is straightforward and can be accomplished through the following steps:

  1. Login to the App: Users need to access their accounts by logging into the Sports Injury Rehabilitation app.
  2. Navigate to Admin Section: Within the app, users can go to the “Admin” section, usually located in the user profile or settings.
  3. Access Profile Settings: From the Admin section, users can find their profile settings. Within the profile settings, there should be an option for account management.
  4. Initiate Account Deletion: Users will find the option to delete their account. Clicking on this option will trigger the account deletion process.
  5. Confirmation: To prevent accidental deletions, users will likely be prompted to confirm their decision. This may involve entering their password or providing additional verification.
  6. Deletion Completion: Once confirmed, the app will proceed to delete the user account along with associated data.

Requesting Deletion via Support Email:

Alternatively, users can request account deletion by reaching out to our support team through the dedicated email address:

Procedure for Email Deletion Request:

  1. Compose an Email: Users should send an email to the provided support email address requesting the deletion of their Sports Injury Rehabilitation app account.
  2. Verification Process: For security purposes, the support team may initiate a verification process to ensure the authenticity of the deletion request. This may involve confirming account details or identity verification.
  3. Confirmation Email: Once the verification process is complete, users will receive a confirmation email acknowledging their account deletion request.
  4. Deletion Completion: The support team will proceed to delete the user account and associated data.

Retention Period:

It’s important to note that while user data is actively used for the provision of services, after an account is deleted, there may be a retention period during which certain data is retained for legal or operational purposes. However, during this period, the data will not be accessible or used for any other purposes.

At Sports Injury Clinic, we are committed to safeguarding user privacy, and our Data Deletion Policy is designed to ensure transparency and accountability in handling user data deletion requests.

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