When should I move to the next phase?
How do I go back/forward a phase?
How do I cancel my subscription?
I need to ask a different question.
How do I get started?
- Select Programs from the bottom menu
- Search for a program by name
- Select program to view details & start
- Select ‘Todays tasks’ from the home screen.
When can I move to the next phase?
- Each phase has an Exit Criteria which you can view at the bottom of the ‘Todays tasks’ screen.
- When you meet the specific Exit Criteria for your current phase then tick complete.
- You will move to the next phase ready for tomorrows tasks.
How do I go back/forward a phase?
- From the home screen select ‘My program’
- Select a phase to view the introduction.
- Then switch to the new phase.
How much does it cost?
Phase 1 of all programs is free
Phase 2 onwards by subscription:
- All programs monthly: $10.99 USD – £9.99 GBP
- All programs quarterly: $ 27.49 USD – £24.99 GBP
- All programs annually: $65.99 USD – £59.99 GBP
How do I cancel my subscription?
- Go to Profile > Subscriptions
- Tap on the three dots in the top right corner of your subscription details
- Tap cancel
- If you delete your account before cancelling the subscription then you may have problems. Apple users try this: https://support.apple.com/en-gb/HT202039
How do I delete my account?
To delete your account from within the app:
- Select Admin from the bottom menu
- Select Profile > My Account
- Make sure you have stopped any in-app subscription purchases
- Tap Delete account at the bottom of the screen
Alternatively contact us via in app support or web form to request your account is deleted manually.
I need to ask a different question
- Select Admin from the bottom menu
- Select Support
- Create a support ticket
- Note this is not live chat. We aim to get back to you as soon as possible.