Professionalism & Ethics in sports massage

Massage professional ethics

There are certain standards of behaviour and attitude that should be expected from your sports massage therapist.


We are not all perfect all the time but below are a few simple ideas that you should expect from a professional sports massage therapist.


Your massage therapist should always wash their hands before beginning treatment. Even if they have only just washed them they should wash again so you know they are clean.

Most sports massage therapists will wear a white coat or uniform. This projects a professional image. It will also prevent unsightly oil stains on clothes.


As a paying client, you should expect the therapist to give you their undivided attention for the duration of the appointment. They should not be stopping to answer the telephone or chat with others.

The therapist should not unload their own personal problems on you. Developing a rapport is important and they should be good listeners but they should keep their own problems to themselves.

Calf supports

Paper Couch Rolls (UK) (USA)


They should not under any circumstances discuss other clients with you. If they talk freely about them, who knows what they are saying about you once you leave the room?

Where possible the sports massage therapist should guard against emotional involvement. They will be a good listener, and offer good advice but should keep a professional distance and not become emotionally involved.


The massage therapist should take your views into consideration. However, they should make their own decisions on treatment. They are the qualified professionals to treat them with respect and allow them to do their jobs!

When refered by your doctor or other qualified person, your massage therapist should carry out their instructions. They should not add to or alter them.

One therapist at a time

You should not be accepted for treatment by a massage therapist if you are being treated for the same problem by someone else. The massage therapist may interfere with the treatment you have previously had. You should expect the sports massage therapist to keep up to date records of treatments given.

Scroll to Top